FAQ

Our pieces are made from brass, stainless steel, set with crystals, beads and stones depending on the design. Stainless steel is strong, doesn't rust and sits comfortably on skin.

Yes. Wear it in the shower, in the rain and through your workout without worrying

No. Stainless steel doesn't cause the green marks cheap jewellery leaves behind. If your skin is very sensitive, write to us before ordering and we'll help you pick the right piece.

Yes, before it ships. Email support@risona.co with your order number and we'll sort it out quickly.

Yes, RISONA jewellery comes with a 6-month warranty covering eligible manufacturing defects. Please refer to our Warranty Policy for complete terms and conditions.

We offer 7 days easy returns on eligible products. To ensure a smooth return experience, please check our Return & Refund Policy for the eligibility criteria and complete terms.

Delivery time depends on your location and will be shown during checkout. Once your order is shipped, you will receive tracking details so you can follow your package.

Once your order has been shipped, we will send the tracking details to your registered email address or phone number. You can use the tracking link to check your order status.

To keep your jewellery looking beautiful for longer, store it in a dry place and wipe it gently with a soft cloth after use. Avoid prolonged contact with perfumes, lotions, harsh chemicals and chlorine. When not wearing it, keep it safely stored away from moisture.